LESSONS & TOPICS

Key features of Employee Assistance Programs (EAPs)

Key features of Employee Assistance Programs (EAPs)

What Is An Employee Assistance Programme?

An EAP provides work-based short-term problem-solving and counselling services aimed at improving the emotional, mental and general health of employees. It supports employees in dealing with personal, family and/or work-related concerns that may impact their wellbeing, work performance, health and safety, or workplace morale.

Key outcomes

  • Clarify your problems.
  • Gain new perspectives.
  • Work through change.

How can it help me you?

Common work-related issues addressed in EAP include:

  • Managing stress and difficult situations
  • Dealing with difficult customers
  • Workplace conflict and interpersonal issues
  • Achieving work/life balance
  • Change in the workplace

Common personal issues addressed in EAP include:

  • Relationship issues
  • Parenting and family issues
  • Anxiety
  • Communication issues
  • Grief and loss
  • Managing stress.

Common Workplace resources for addressing wellbeing include:

  • Access to free and confidential professional counselling for work and personal issues
  • Health promotion information e.g. diet, smoking cessation, etc
  • Fitness and relaxation information and exercise programs
  • Training e.g. time management, learning other coping skills.