Answer the following questions in the quiz.

• Think of a current conflict in your Ministry Placement. What is it?
• Think about how you could approach this resolving this conflict. What basic problem solving technique could you apply?
• What questions could you ask in order to resolve the situation? Run these by your teacher, Discipleship Group or Ministry Placement Supervisor for advice?
• After sharing some ideas with other, develop a list of questions that you will ask to consolidate your knowledge about this issue.
• Ask these questions to the person involved. How did this go?
• What was their response to these questions?
• What were some clarifying questions that you asked during this conversation?
• What resolution did you come up with together? (Include how you applied basic problem-solving techniques)

• What were some challenges that you had with the types of questions, styles of questioning and problem solving?
• Seek feedback from your Ministry Placement Supervisor about questions and problem-solving technique. Record their feedback below.
• In consultation with your Ministry Placement Supervisor, how could you have improved the problem-solving process?